This article explores several of the sections of the app: Ad-Hoc Tasks, Chat, Learn, Plan, More. For information about the Home Screen or History sections, please refer to previous articles (hyperlinked below).
Navigating the App
As we discussed in our article on the Home Screen, the navigation bar at the bottom of the app will allow you to move between the different sections of the app.
Your navigation bar will include 3-5 of the icons below. All apps will have the Home, History, and More sections. Based on how the study/clinical team designed your app, your navigation bar might also include a couple of the following icons as well.
We've already discussed the Home and History sections of the app in previous articles. Now, let's take a look at the rest of the app.
In the navigation bar, the Ad-Hoc button looks like a teal (+) button. If you click on the Ad-Hoc Button, you will a menu of tasks will appear. These tasks are unscheduled. They will be there for you to complete at any time (as opposed to appearing on the To-Do list).
The plan section just allows you to look at all of the tasks that you will be asked to complete in the app over the course of your program. Not all apps have this section.
The learn section is home to all of the content for your program. Here, you can read PDFs, review images, check out links to external resources, watch videos, and more. You cannot add any of your own content to the Learn section. It is just a library for resources related to your study/clinic. If you don't see the Learn icon in the navigation bar of your app, that does not necessarily mean that you do not have a Learn section in your app. It just might be located in the More tab (more info below).
If your plan has a Chat icon in the navigation bar, you will be able to chat with a provider and/or other members of the group in the app. When you click on the chat icon, you will see the list of open Group Chats for your program. To send and review messages in these chats, just click on a group chat from this list.
When you click on a chat for the first time, you might be asked to pick an alias and icon (as you can see in the middle screen above). This means your group chat is anonymous. Several studies and clinics do this to protect the identities of their participants.
If you don't see the Chat icon in your navigation bar, it does not necessarily mean that your plan does not have a Group Chat. It might just be located in the More section of the app.
The More tab is home to many of your app's settings. For example, if you click on the My Account tab, you will be able to review the email and phone number associated with your account. If any of the contact information there is incorrect, you can reach out to the study team.
There is a lot to this section, and some of the items in this list have their own articles. To learn more about Changing Your Routine and Connecting Your Bluetooth Devices, please see the hyperlinked pages.
In the My Recipies tab, you can review recipes that you've already created or create new recipes.
In the My Contacts tab, you can save the phone numbers of important contacts such as your Primary Care Physician, or a member of the Study Team.
In the Security tab, you can add a pin or enable Face ID. You will be asked to enter this pin every time you open the app.
In the Text Messages tab, you can turn on SMS notifications and verify your phone number if you haven't been to do so on the home screen.
Finally, in the Support Center tab, you can access Pattern Health's technical support resource. There are several articles that address FAQs and offer a basic orientation to the app. You can also write your own ticket and contact the technical support team directly with your question.
Please sign in to leave a comment.