5:34 PM UTC | 12:34 PM ET
Twilio has reported that all services are not fully operational. Due to the nature of the outage Pattern Health will not resend any of the missed messages during this time but all future messages will resume as expected.
1:48 PM UTC | 8:48 AM ET
Our 3rd Party SMS provider Twilio reported issues send and receiving text messages.
FOR MORE INFORMATION
Our 3rd Party SMS provider Twilio is currently experiencing a nationwide outage affecting text and media messaging. This will impact our ability to send text message reminders, custom sms messages and chat messages being sent via SMS.
For additional details on the outage, you can view their status page here:
If you have additional questions about this incident, please log a ticket with us.
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